diff --git a/hesk/admin/admin_reply_ticket.php b/hesk/admin/admin_reply_ticket.php index 3bc4037..daf4afb 100644 --- a/hesk/admin/admin_reply_ticket.php +++ b/hesk/admin/admin_reply_ticket.php @@ -307,6 +307,9 @@ else break; } + // Update "Closed at" + $sql_status .= " , `closedat`=NOW(), `closedby`=".intval($_SESSION['id'])." "; + // Lock the ticket if customers are not allowed to reopen tickets if ($hesk_settings['custopen'] != 1) { @@ -363,6 +366,12 @@ if ( ! empty($_POST['assign_self']) && hesk_checkPermission('can_assign_self',0) $sql .= " , `owner`=".intval($_SESSION['id']).", `history`=CONCAT(`history`,'".hesk_dbEscape($revision)."') "; } +// If ticket is re-opened, clear "closed at" and "closed by" +if ($ticket['status'] == 3 && $new_status != 3) +{ + $sql .= ' , `closedat`=NULL, `closedby`=NULL '; +} + $sql .= " $priority_sql "; $sql .= " $sql_status "; diff --git a/hesk/admin/banned_emails.php b/hesk/admin/banned_emails.php index 02fd4d1..4532bbe 100644 --- a/hesk/admin/banned_emails.php +++ b/hesk/admin/banned_emails.php @@ -165,6 +165,11 @@ function ban_email() $email = ($index = strpos($email, ',')) ? substr($email, 0, $index) : $email; $email = ($index = strpos($email, ';')) ? substr($email, 0, $index) : $email; + // We don't need *@ to ban domains, remove the star if present + if (strpos($email, '*@') === 0) { + $email = ltrim($email, '*'); + } + // Validate email address $hesk_settings['multi_eml'] = 0; diff --git a/hesk/admin/export.php b/hesk/admin/export.php index e920377..085a1b2 100644 --- a/hesk/admin/export.php +++ b/hesk/admin/export.php @@ -249,7 +249,7 @@ foreach ($status as $k => $v) $tmp = count($status); // Do we need to search by status? -if ( $tmp < 6 ) +if ( $tmp < count($hesk_settings['statuses']) ) { // If no statuses selected, show all if ($tmp == 0) diff --git a/hesk/cron/email_overdue_tickets.php b/hesk/cron/email_overdue_tickets.php index 041efc1..9a9d852 100644 --- a/hesk/cron/email_overdue_tickets.php +++ b/hesk/cron/email_overdue_tickets.php @@ -74,9 +74,9 @@ if (!$number_of_tickets) { exit(); } -$user_rs = hesk_dbQuery("SELECT `id`, `isadmin`, `categories`, `email`, `name`, +$user_rs = hesk_dbQuery("SELECT `id`, `isadmin`, `categories`, `email`, `name`, `notify_overdue_unassigned`, `notify_overdue_my`, CASE WHEN `heskprivileges` LIKE '%can_view_unassigned%' THEN 1 ELSE 0 END AS `can_view_unassigned` - FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` + FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` WHERE (`notify_overdue_unassigned` = '1' OR `notify_overdue_my` = '1') AND (`heskprivileges` LIKE '%can_view_tickets%' OR `isadmin` = '1')"); @@ -97,9 +97,11 @@ while ($ticket = hesk_dbFetchAssoc($rs)) { $ticket['due_date'] = hesk_format_due_date($ticket['due_date']); $ticket = hesk_ticketToPlain($ticket, 1, 0); - $owner_email = isset($users[$ticket['owner']]) ? $users[$ticket['owner']]['email'] : $hesklang['unas']; + $owner_email = (!empty($ticket['user_email'])) ? $ticket['user_email'] : $hesklang['unas']; if (!$hesk_settings['simulate_overdue_tickets']) { - if (hesk_sendOverdueTicketReminder($ticket, $users)) { + if ($ticket['owner'] && ( ! isset($users[$ticket['owner']]) || $users[$ticket['owner']]['notify_overdue_my'] != 1)) { + hesk_overdue_ticket_log("[{$hesklang['success']}]\n{$hesklang['trackID']}: {$ticket['trackid']}\n{$hesklang['email']}: {$owner_email}"); + } elseif (hesk_sendOverdueTicketReminder($ticket, $users)) { $tickets_to_flag[] = $ticket['id']; $tickets_log_sql[] = "('".intval($ticket['id'])."', '".intval($ticket['category'])."', '".intval($ticket['priority'])."', '".intval($ticket['status'])."', '".intval($ticket['owner'])."', '".hesk_dbEscape($ticket['due_date'])."')"; $successful_emails++; diff --git a/hesk/css/app.css b/hesk/css/app.css index d307289..0ef035c 100644 --- a/hesk/css/app.css +++ b/hesk/css/app.css @@ -4390,6 +4390,11 @@ li.ticket-new { font-stretch: normal; line-height: 1.71; letter-spacing: 0.1px; + overflow-wrap: break-word; + word-wrap: break-word; + -ms-word-break: break-all; + word-break: break-all; + word-break: break-word; } .ticket__body_block .block--description p { @@ -5011,6 +5016,11 @@ p.rate { box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1); background-color: #fff; margin-top: 16px; + overflow-wrap: break-word; + word-wrap: break-word; + -ms-word-break: break-all; + word-break: break-all; + word-break: break-word; } .ticket__params .params--block.params { @@ -6972,6 +6982,11 @@ p.rate { .main__content.knowledge.article .article__body { margin-right: 340px; + overflow-wrap: break-word; + word-wrap: break-word; + -ms-word-break: break-all; + word-break: break-all; + word-break: break-word; } .main__content.knowledge.article .article__body .article__back a { diff --git a/hesk/css/app.min.css b/hesk/css/app.min.css index f168882..2f4324b 100644 --- a/hesk/css/app.min.css +++ b/hesk/css/app.min.css @@ -1 +1 @@ -@charset 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